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PROFESSIONAL HISTORY
My Roles & Responsibilities
PROFESSIONAL SERVICES COORDINATOR, FRONTLINE EDUCATION
May 2018 - Present
Having the opportunity to work with a dynamic team has increased my flexibility and allowed for me to take initiative. My ability to take initiative and deliver on results lead to trust from my boss to fix an internal communication tool and streamline its processes.
CALLER, MESSIAH COLLEGE CALL CENTER
February 2017 - May 2019
The opportunity to work in my college's Call Center within the Admission's office has helped me become a more clear and deliberate communicator. Calling prospective students forces me to be innovative in my answers as I have to cater each call to the individual I am talking to. This job has also helped me understand the importance of representing your company well.
MANAGER, MENCHIE'S FROZEN YOGURT
November 2014 - Present
In addition to upholding more traditional team-member responsibilities such as providing customer service, I have maintained the role of manager throughout my time at college. This role has allowed me to practice communication and effective leadership. Through training, hiring and firing, and assisting in overseeing the store's operations and employees, I have strengthened my skill-set in organizing, leading, and communicating clearly.
TEACHING ASSISTANT, MESSIAH COLLEGE DEPARTMENT OF COMMUNICATION
February 2019 - May 2019
During my spring semester of junior year, I assisted Messiah College's Communication Co-Chair with teaching, grading, and researching for Rhetorical Theory and the college's Fundamental Communication Course. I improved time-management skills, oral communication skills through teaching, and critical thinking skills through grading.
STUDENT BLOGGER, TEMPLE UNIVERSITY
August 2018 - December 2018
While abroad, I maintained a position as one of a few student bloggers for Temple University's Study Abroad website and blog. I practiced time-management and creativity by posting weekly blogs that encapsulated themes about my experiences to appeal to prospective study abroad students.
HUMANITIES FELLOW, MESSIAH COLLEGE HUMANITIES FELLOWSHIP PROGRAM
April 2017 - May 2018
Receiving this particular internship has strengthened my skills in innovation and initiative. In addition, my oral and written communication dramatically improved as I worked with the Harrisburg community in developing different oral history stories and helped put-on the annual Humanities Symposium at Messiah College.
EVE HARBISON
EDUCATION
Bachelor of Arts in Communication and Sociology Messiah College, Mechanicsburg, Pennsylvania Expected Graduation: December 2019
GPA: 3.98/4
Dean’s List: 2016-2018
Study Abroad: Temple University Rome, Rome, Italy, Fall 2018
• Earned 14 credit hours while learning skills of adaptability and intercultural communication Teaching Assistant, Messiah College Communication Department, Spring 2019
• Assist in teaching, grading, and research for Rhetorical Theory & COMM 101
RH Flowers Scholar, 2018-2019
• Engage in conversations and events on race, culture, and reconciliation
RELATED EXPERIENCE
Professional Services Intern, Frontline Education, May 2018 – Present
Optimize the workflow of an internal planning tool
Coordinate communication platforms both internally and externally
Collaborate across teams to assist in managing and completing projects
Facilitate catering and venues for events
Created a Schoox course on time-management for Frontline Education
Student Caller, Messiah College Admissions Office Call Center, February 2017 – May 2019
Communicate with prospective and accepted students about Messiah College
Assist Admissions Counselors through various call project to gain awareness
Guide prospective and accepted students through potential major choices
Market Messiah College through calls
Humanities Fellows, Messiah College Humanities Department, 2017-2018
Collaborated with team members on varying projects linked to Harrisburg
Conducted research
Organized Messiah College’s Humanities Symposium
Marketed the Humanities Program through social media site
ADDITIONAL EXPERIENCE
● Manager, Menchie’s Frozen Yogurt, 2014 – Present
● Volunteer, Central Pennsylvania Food Bank, 2019
● Official Student Blogger, Temple University Rome, Fall 2018
● Student Ambassador, Messiah College Admissions Office, 2017 - 2018
● Student Senate, Student Government Association, Messiah College, 2017
COMPUTER SKILLS
• Proficient with Confluence, Cvent, NetSuite, DocuSign, Wrike, SPSS, and Schoox